Privacy policy

Wren Nature Tours, established in the Netherlands, is responsible for processing personal data as described in this privacy policy.

1 Personal data we process

Wren Nature Tours processes personal data that you provide, for example when you submit a booking request for a nature tour or contact us through the website.

This may include:

• your name;
• email address;
• telephone number; and
• any additional information you choose to provide.

The booking form may optionally ask for medical information or limitations relevant to taking part in activities, such as allergies or reduced mobility. Providing this information is voluntary and is solely intended to help protect the participant’s safety and wellbeing during the activities.

2 Purposes and legal bases

We process your personal data only for the following purposes:

• handling your booking request for a nature tour;
• necessary communication about participation, payment and organisation; and
• meeting legal obligations.

The legal bases for processing are:

• performance of an agreement;
• your consent, when you complete and submit a form; and
• a legal obligation, where applicable.

Any medical information you provide is processed only with your explicit consent.

3 Retention period

Wren Nature Tours keeps personal data no longer than is necessary for the purpose for which it was collected, unless a statutory retention period applies.

4 Sharing personal data with third parties

Wren Nature Tours does not sell your personal data. We share it only where necessary to:

• perform an agreement; or
• meet a legal obligation.

Information needed for accommodation may be shared with the accommodation provider.

5 Use of photographs and video

During activities and excursions organised by Wren Nature Tours, photographs or video may be taken in which participants are recognisable.

This material may be used for:

• reporting on the nature tour; and
• promoting Wren Nature Tours, including on the website, in news updates or on social media.

Recognisable images are used only with the participant’s prior consent. Consent is requested separately, for example in the booking form, and is voluntary. Refusing or withdrawing consent does not affect participation.

You may withdraw consent at any time by contacting Wren Nature Tours. After withdrawal, Wren Nature Tours will no longer use the relevant material in future publications. Material already published lawfully does not have to be removed retrospectively.

6 Cookies and similar technologies

The Wren Nature Tours website does not use tracking cookies or similar technologies for marketing or analytics.

7 Your rights

You have the right to:

• access your personal data;
• have your data corrected or deleted;
• object to the processing of your personal data;
• withdraw your consent; and
• submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

You can submit a request using the contact details below.

8 Security

Wren Nature Tours takes appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.

9 Contact details

Wren Nature Tours
Email: info@wrennaturetours.com
Website: wrennaturetours.com